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Terms & Conditions

  1. Introduction

This website, (the “Website”), is operated by Keepsake Bespoke Concepts Pte Ltd (“we”, “us”, “our” and “KBC”). These terms and conditions (the "Terms") apply to the Website and form the terms and conditions on which we provide any information, products and/or services to you. Please take the time to read through the Terms before you use and/or access the Website. By visiting or using the Website and/or using any services provided by us and/or purchasing any products from us, you confirm that you have acknowledged, understood, and agree to adhere to the Terms.

We reserve the right to update, amend and/or replace any part of the Terms by posting the revised Terms here. You should check this page frequently to review the most current version of the Terms and to see if there are any updates or changes to the Terms. Your continued use of and/or access to the Website following the posting of any changes constitutes your acceptance to the Terms posted.

If you are below 18 years old, you must obtain the consent of your parent(s) or legal guardian(s) before accessing, using and/or making any purchase through the Website.

By accessing and/or using the Website, you represent and warrant that:-

(a) you are the user of the Website and that you are at least 18 years of age; and

(b) all information supplied by you on or through the Website is true, accurate and complet

2. User Accounts

Some of the services and/or features on the Website require you to register for an account. When you register for an account, you will be required to provide information to us. Any information you provide to us which constitutes as personal data will be held in accordance with the terms of our Privacy Policy. The account password you use for your account should be unique and should be kept confidential and not disclosed to any third party.

You must notify us immediately of any breach or suspected breach or unauthorised use of your account. Notwithstanding the foregoing, you agree that any access to and/or use of the Website and/or our services, and/or any information or communication transmitted, which is referable to your account shall be deemed to be access or use by you and/or information or communication validly transmitted by you, and we shall not be obliged to make any enquiries as to the user of your account. We shall be entitled to act upon, rely on and hold you responsible for any such access or use and/or information or communication transmitted as if the same were acts by you.

We reserve the right, in our sole discretion and without notice, to disable, deactivate and/or terminate any account for any reason including, without limitation, if you have failed to comply with any of the provisions of the Terms.

3. Product Information and Descriptions

We endeavour to be as accurate as reasonably possible in the information we provide about the products available through the Website, including in relation to product descriptions, pricing, promotions, availability and shipping information. The actual products may differ from the images of the products displayed on the Website, and the colours of the products may appear different in reality due to, amongst other things, studio lighting conditions or variances in the technical specifications and settings of the device which you use to view the products. Weights, measurements and other similar descriptions of products on the Website are provided for illustration and convenience only. In particular, minor variations in measurements (within 1 inch or 2.5 cm) are not considered a defect.

We do not warrant or represent that the information provided on the Website including, without limitation, the prices, images, descriptions, specifications and indications of availability are accurate, complete, reliable, current, or error-free. We reserve the right to correct any inaccuracies, omissions or errors, and to update or amend, the information on the Website at any time without notice.

If we discover an error in the price of a product that you placed an order for, we will notify you as soon as possible and provide you with the option of proceeding with your order at the correct price. If we are unable to contact you, your order may be cancelled and in such event, the amount paid by you will be refunded to you via your original payment method.

4. Orders

The information and details on the Website do not constitute an offer for sale, but an invitation to treat. By placing an order, this constitutes an offer by you to purchase the product(s) in your order from us. A contract between you and us for the sale and purchase of the product(s) in your order shall only be formed when your order is accepted by us, such acceptance being evidenced by our written notification to you (sent via email) confirming that your order has been shipped. This is regardless of whether your payment has been received by us or not. Please note that if we do not accept your offer or are otherwise unable to proceed with the transaction, any funds that have been paid by you to us will be fully refunded to you via your original payment method.

You may place an order with us by submitting it in the form prescribed on the Website, and providing such details and information as indicated on the Website. Once you have done so, we will send you an email notifying you of our receipt of your order. Please note that this notification does not mean that we have accepted your order. It is your responsibility to ensure that your order and all information provided to us is accurate.

We reserve the right to accept or decline any order in our sole and absolute discretion without assigning any reason. We will notify you if we are unable to accept and/or process your order for any reason including, without limitation, if the product(s) in your order is out of stock or is unavailable, if we have identified an error in the price and/or description of the product, or if we are unable to meet a delivery deadline or other request you have specified. Unless we agree otherwise, all orders are for personal and/or gifting purposes only and not for commercial purposes (such as resale), and without prejudice to the generality of the foregoing, we reserve the right to restrict orders for multiple quantities of any item(s) to any one customer or address.

5. Prices and Payment

The price payable for a product is the price listed on the Website. We reserve the right to amend the price of any product at any time without giving any reason or prior notice. Unless otherwise stated, prices are in Singapore dollars (S$) and prices specified in any other currency are for reference purposes only and the actual amount you pay for a product in any currency other than Singapore dollars may differ from the price listed and will be determined by the relevant third party that processes the payment of your order. Any orders that are unpaid after the specified payment time-frame shall be cancelled automatically unless we determine otherwise in our discretion.

6. Taxes and Duties

You are responsible for the payment of any and all taxes or duties levied or charged on you order (including any taxes or duties payable for the delivery or shipping of your order).

7. Delivery

Each order will be delivered to the address specified therein. We shall not have any responsibility to enquire into the form, correctness or completeness of any address provided. Any delivery times and dates specified on the Website or stated by us are only estimates and the time taken for delivery may be longer. Delivery of orders may take longer during sale or launch periods, holidays and where unforeseen circumstances occur. Deliveries for orders are services provided by external third parties and we shall not be liable for any delay in the delivery of your order.

Should any item(s) in your order be out of stock or be on back-order, we will only deliver your entire order when such item(s) become available, unless otherwise specified by us.

If the delivery of your order fails for any reason and your order is returned to us, we would be happy to arrange for the re-delivery of your order, subject to you paying us for any costs incurred by us in relation to the return of your order and/or for such re-delivery. Should you fail or refuse to take delivery of your order for any reason, your order will be deemed cancelled and the amount paid by you for your order, less all costs and expenses incurred by us in relation to the processing, delivery and/or shipping of your order, will be refunded to you via your original payment method.

For more information on shipping and delivery of your order, please refer to our FAQ.

8. Prohibited Activities

You undertake that you shall:

  • not use the Website and/or the Materials and/or our services or products and/or your account for any illegal, unlawful or unauthorised purpose and/or any other purpose not expressly authorised by us;

  • not use any bot, spider or other automatic device, manual process or data mining or extraction tool to access, monitor, copy or use the Website and/or the Materials, interfere with the Website and/or any inventory or availability of our products, and/or place or make any preparatory steps to place orders for products on the Website;

  • not attempt to gain unauthorised access to the Website and/or any other user account, or otherwise interfere or disrupt other computer systems or networks that may be connected to the Website, interfere with the utilisation and/or enjoyment of the Website by another user, or use or upload, in any way, any software or material that contains, or which you have reason to suspect that contains, viruses, damaging components, malicious code or harmful components which may impair or corrupt the Website’s data or damage or interfere with the operation of another user’s computer or mobile device or the Website; and

  • not disrupt, interfere with, hack into or otherwise impair the proper working of the Website and/or post or transmit through the Website any information, graphics, data and/or any other material that contains any computer virus or other invasive or damaging code, program or macro; infringes any third-party intellectual property or any other proprietary rights; and/or any such information, data or material that may be defamatory, libellous or threatening or is obscene, pornographic, indecent, counterfeited, fraudulent, stolen, harmful or otherwise illegal under any applicable law or regulation; and/or is or may be construed as offensive and/or otherwise objectionable, in our sole opinion.

9. Intellectual Property

All intellectual property rights including, without limitation, copyright, trademarks, design rights and patents, in and to the Website, the content and any material published in the Website (collectively, the “Materials”) are owned by or lawfully licensed to us. You are granted a personal, non-exclusive, revocable, non-assignable and non-transferrable licence to use and view the Materials solely for your personal use only. Save as aforesaid, you shall not, without our prior written consent, copy, reproduce, modify, republish, upload, post, transmit, adapt, download, distribute or howsoever deal with any Materials in any form or by any means. Save as expressly provided herein, all rights in and to the Materials shall vest and remain with us and our licensors, and all such rights are expressly reserved.  

Without prejudice to the generality of the foregoing, the name of Keepsake Bespoke Concepts Pte Lte, Boxet, or One More Day, trademarks, logos, and other identifiers used in or in connection with the Website and the Materials are the proprietary marks or trademarks of KBC and its licensors and may not be used, copied and/or modified in any manner, including without limitation, in any advertising or publicity, or as a hyperlink, without our prior written consent. Nothing in this Terms shall be deemed to grant you any licence or right in or to any trademarks, logos or other proprietary right in the Website and/or the Materials.

10. Linked Sites

We may provide on the Website links or references to other sites, services and/or mobile applications of third parties (“Third Party Sites”) that may be of relevance or interest to you. You acknowledge that we have no control over, and are not responsible for, the content on any Third Party Site or for any damage or loss you may incur from your access and/or use of any Third Party Site, including, without limitation, any virus, spyware, worms, malware, errors or damaging material contained therein, and you hereby waive any claim against us with respect to any Third Party Site. The display of any link and/or reference to any Third Party Site shall not and does not constitute or imply endorsement by us of such Third Party Site or any content displayed therein. We do not make any warranty as to the accuracy, timeliness, or suitability of the content of any Third Party Site.

11. User Comments, Reviews and Submissions

If you submit any information or materials to us, including without limitation any responses to contest entries, reviews of our products, ideas, suggestions, proposals, plans, or questions, whether online, by email, by mail, or otherwise (collectively, “Submissions”, which for the avoidance of doubt exclude any personal data), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, use, create derivative works from, sell, incorporate into other materials and/or otherwise use in any medium any Submissions. We shall not be under any obligation to (a) maintain any Submission in confidence; (b) pay compensation for any Submission; or (c) respond to any Submission. This term shall survive the termination of the Terms.

12. Indemnities

You agree to indemnify us and hold us and our directors, officers, employees, consultant, suppliers, licensors, contractors, partners, affiliates, agents and representatives harmless from any claims, losses, damages, costs and expenses (including, without limitation, legal fees) arising out of your access of, use of and/or participation in the Website and/or any Materials, including, without limitation, for (a) any claims of infringement of a third party’s rights; (b) damage to tangible property, bodily injury, or death; (c) negligence or wilful misconduct caused or attributable to you or any of your agents; and (d) breaches of your obligations under the Terms.

13. Warranties and Limitation of Liability

The Website, the Materials, all information provided therein, our products and/or our services are provided to you on an “as is” and “as available” basis without warranties of any kind, either expressed or implied, other than those imposed by law, including but not limited to, warranties of title or implied warranties of merchantability, satisfactory quality, fitness for a particular purpose or non-infringement.

Without limiting the generality of the foregoing, we expressly disclaim any warranty, condition, guarantee, term or representation: (i) as to the reliability, accuracy, completeness, and validity of the Website and/or any Materials; (ii) that the functions contained on the Website will be secure, uninterrupted or error-free; (iii) as to the availability, accuracy, reliability and/or performance of the Website and/or any Materials; and (iv) that any defects will be corrected. Any and all such warranties, conditions, terms and representations are expressly excluded. We assume no responsibility for errors or omissions in the Website and/or the Materials, including factual or other inaccuracies or typographical errors or omissions. You expressly agree that your use and/or access of the Website is at your sole risk.

You further acknowledge and agree that your access to and/or use of the Website is dependent on third party service providers such as internet, network or other link providers. Your payment for any product(s) purchased from the Website is processed by third party payment system providers and we do not retain or process any such payment information other than for the purposes of providing you with the products or services specified in the Website in accordance with applicable law. We do not guarantee the security of such third party payment system(s) or any payment data on the Website, you agree that we are not responsible for any acts or omissions of any third parties and disclaim any and all liability in connection with the acts, omissions or defaults of such third parties. Without prejudice to the generality of the foregoing, we are not responsible for the results of any credit inquiry, the availability or performance of the Internet, your connection to the Internet or the actions or inaction of any other person or entity, including any internet service provider. By using the Website, you expressly relieve us from any and all liability in connection with the acts, omissions or defaults of such third parties.

You agree that we, our directors, officers, employees, consultant, suppliers, licensors, contractors, partners, affiliates, agents and representatives shall not under any circumstance be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind whatsoever, including, without limitation, lost profits, lost revenue, loss of data, replacement costs or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any service(s), the Materials and/or the Website, and/or any product(s) procured or purchased from us, even if advised of their possibility. To the extent that any exclusion of liability under the Terms is not permitted under law, our aggregate cumulative liability under any claim shall in any event not exceed the amount that you have paid to us for the purchase of products from us.

14. Access to the Website

We reserve the right to discontinue and/or disable the Website and/or any part of the Website and/or any Materials at any time in our sole and absolute discretion. We may change and/or remove any Materials and/or the Website at any time in our sole discretion. You acknowledge that the Materials and/or the Website may be out of date at any given time, and that we are under no obligation to update any such Material and/or the Website. We shall not be liable if for any reason any Materials and/or the Website, or any portion thereof, is unavailable at any time or for any period. We reserve the right to refuse any and all current or future access to and/or use of the Website for any reason without prior notice to you.

15. Other General Terms

Governing Law: The Terms and any dispute or claim arising out of or in connection with the Terms including any non-contractual dispute or claim or dispute concerning its subject matter or formation, shall be governed by and construed in accordance with the laws of the Republic of Singapore. Any claim or dispute arising out of or in relation to the Terms, the Materials and/or the Website shall be subject to the exclusive jurisdiction of the courts of the Republic of Singapore.

Assignment: The rights and obligations under the Terms may not be assigned or transferred (in whole or in part) by you to another party without our express written consent, and any such assignment or transfer shall be null and void.

Survivability: All provisions of the Terms that are expressed to survive or that by their nature are intended to survive the termination of the Terms shall survive such termination.

Waiver: The failure by us to enforce any right or term of the Terms shall not be construed as a waiver of such right or term.

Headings: The headings in the Terms are included for convenience and should be ignored in interpreting the Terms.

Severability: Should any provision of the Terms be held to be invalid, illegal or unenforceable, such provision shall be deemed not to form part of the Terms and shall not affect the validity of the other provisions of the Terms, which shall remain in full force and effect.

Rights of Third Parties: A person who is not a party to this agreement shall have no right under the Contracts (Rights of Third Parties) Act (Cap. 53B) Singapore, to enforce any provision of the Terms.

Entire Agreement: The Terms, and any other terms and conditions referred to herein, constitute the entire agreement between you and us with respect to the subject matter hereof and supersedes all prior communications and understandings with respect to such subject matter.

No Partnership: Nothing in the Terms or in your use and/or access of the Website shall be deemed to create any joint venture, agency, partnership, or employment relationship between you and us.

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